By purchasing a product from Birddog Lighting you agree to abide by the following terms and conditions.
Liability
By purchasing an item from Birddog Lighting, the buyer warrants that they are in compliance with all local, state, federal, and other applicable laws and are legally able to purchase these items. Birddog Lighting assumes no responsibility for any non-compliance with these laws.
Any linear lighting product that is packaged on a spool must be taken off the spool before connecting to power. Plugging it in on the spool or reel will void all warranties and may pose a risk of fire.
Birddog Lighting shall have no liability whatsoever, in any event, for payment of incidental or consequential costs including, without limitations, costs relating directly or indirectly to installation, transportation, personal injury, property, or any other associated costs that may or may not be related to any product we sell whether deemed working or defective. We highly recommend testing all lighting products prior to installation.
Failure to properly weatherproof your lights will void the warranty.
Birddog Lighting cannot be held responsible for any damage or injury to a person or property resulting from the use of any item sold by Birddog Lighting. The buyer understands that they are responsible for the safe handling, installation, and operation of any product purchased from Birddog Lighting. Birddog Lighting assumes no liability for problems that may occur from the handling, installation, or operation of any product. Buyer assumes responsibility for meeting all electrical requirements in your state. If you are uncomfortable with any portion of the installation, please contact a licensed professional.
All warranties will exclude any items installed incorrectly, misused, neglected, altered, or abused. Any damages, failures, or defective items are subject to the discretion of Birddog Lighting Please be sure to follow any product specific instructions found in or on the packaging, included in the box, or on www.birddoglighting.com.
All warranty claims will be subject to sending pictures or video content of the malfunctioning or broken product. Refusal to send pictures or videos of the issue may result in denial of warranty request. By using the Birddog Lighting website, you agree that you are using the site at your own risk. Our website is displayed and should be viewed on an “as-is” and “as available” basis. Birddog Lighting and its employees cannot guarantee that the use of the Birddog Lighting website will be uninterrupted or error-free. No advice given by Birddog Lighting or its employees, whether written or oral, shall constitute a warranty or liability of any sort.
*Use of a surge protector is highly recommended. Failure to use one may void the warranty.
Refunds
All returns requiring a refund are subject to a 20% restock fee and must be returned in like new condition within 30 days of receiving the product. If taken as an account credit the restocking fee will be waived. An RMA must be obtained by contacting BDL prior to returning the item. Holiday items purchased within 30 days of the intended holiday cannot be returned for a refund. Shipping costs are non-refundable. For complete details on returns and product warranty please visit our Warranty & Returns page.
Colors and Display of Product
Birddog Lighting strives to portray products displayed on this site as accurately as possible. Due to variations in monitor display colors and other factors, there is no guarantee that the color displayed on your monitor matches the exact product color.
Website Errors
When errors are found, Birddog Lighting will make every effort to correct them as quickly as possible. Birddog Lighting reserves the right to deny or correct any offer or order that was published or have placed in error. If you are not fully satisfied with your purchase, you may return it in accordance with Birddog Lighting's Return Policy.
Payment
Birddog Lighting accepts Paypal, and all major credit cards issued in the United States of America. We currently accept Discover®, American Express®, MasterCard®, and Visa®.
Promotional Codes
Digital coupons will be automatically calculated into transaction totals during checkout. One coupon/discount per order, coupons, discounts, or other sales promotions can not be combined with any other offer, discount, or coupon. Coupons must be used before their stated expiration date and are limited to use in a single transaction.
Shipping
All orders placed on this site are subject to product availability and will be shipped according to Birddog Lighting's shipping policy.
Termination of Site Privileges
Birddog Lighting may terminate your account and the site privileges at any time and at its own discretion. As a consumer, you are personally liable for any transactions that take place prior to termination.